We want to fix things and believe we’re in control. When your house is filling with water, you grab a bucket. If there’s a hole in your roof, the bucket might help. If your sink is overflowing, the bucket is distracting you from the real problem. If the river is overflowing, that distraction could be deadly.Continue reading “Diagnosing Traffic Drops During a Crisis: Was It You, Google, or the Whole World?”
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